A secret to workplace success lies in the power of genuine, productive relationships.
To build long-term relationships, treat people with respect and show genuine interest.
One way to show genuine interest is to be an attentive listener.
To be an attentive listener, not only listen with your ears, but your eyes, head, body, and heart. Pay attention, make eye contact, smile (when appropriate), lean toward the person, and acknowledge the person and the situation to show understanding and genuine interest.
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